Teralax Web Services builds and operates digital infrastructure across four divisions — data center and cloud, connectivity, managed IT, and network security. One engineering team, one support desk, one accountable partner.
Each division runs its own products and commercial model, but shares the group's network, facilities, engineering standards and support desk. Customers get specialist depth without juggling four vendors.
Rack space, dedicated servers and cloud instances operated out of carrier-neutral facilities, sold and managed through our own portal.
Access and transport across our own network, so customers buy bandwidth and hosting from one provider, on one SLA, through one support desk.
The operations layer. Our engineers run the servers, patches, backups and migrations so your team can stay on the product instead of the platform.
The protective layer that sits in front of everything we host — and in front of infrastructure you run elsewhere.
Most businesses end up with a hosting provider, a bandwidth provider, an IT vendor and a security vendor — four contracts, four support queues, and a finger-pointing exercise every time something breaks at 2 a.m.
Teralax is structured to remove that. The divisions are separate businesses with their own specialists, but they run on shared infrastructure, a shared NOC and a single commercial relationship. When an incident crosses boundaries, it stays inside one company.
A single 24 × 7 NOC covering hosting, network and managed workloads — no vendor hand-offs mid-incident.
The same change control, monitoring and hardening baseline applies whether it is a colocated rack or a managed cluster.
Start with a VPS, move to a rack, add connectivity and managed operations later — without re-platforming or re-contracting.
We run our own portal, our own automation and our own support. You deal with the people who hold the root credentials.
The commitments that apply to every division in the group, whether the workload is live today or shipping next year.
N+1 power and cooling, diverse upstream paths and no single point of failure in the customer path.
Proactive monitoring on power, network, hardware and service health, with alerting that reaches a human.
Hardened baselines, least-privilege access, encrypted transport and DDoS protection in front of production.
Backup and retention policies defined per service, with documented and tested restore procedures.
Change records, asset inventory and access logs — so audits and compliance reviews are a lookup, not a scramble.
Support tickets land with people who can read a traceroute, not with a script-reading first line.
Hosting and cloud services are ordered and managed through our portal. For colocation, connectivity, managed contracts and security work, start with the group desk.
Order hosting, manage services, view invoices and raise tickets. Operated by the Data Center & Cloud division.
How the divisions fit together, what we operate in-house, and where the group is heading over the next phases.
Colocation quotes, bulk hosting, managed contracts, circuit pricing or security assessments.
Whether it is a single server, a rack, or a migration off someone else's cloud — start with a conversation about the workload, not a price list.